Frequently asked questions

 

Is steaming safe for the paint of a classic car?

Steam does not harm a car’s clear-coat or finish regardless of the age of it Our steaming technology and methods It penetrates deeply in the microscopic pores and imperfections of the clear coat. It and removes effectively the dirt. The technique is very important to achieve the best results and that is why you cannot reproduce this at home.

On a second pass — the “detailing-finish” — wipe in the same direction that you apply steam to take away dirt and grime as it is lifted from the car surface. Be sure to get the most out of your microfiber towel by folding it into fourths. This gives you eight surfaces to your towel when you use both sides.

The same technique can be used for all parts of the vehicle’s exterior, chrome, wheel rims, glass windows, headlights and taillights.

 

 

Is steaming safe on the paint of my car?

A clean car can make all the difference in how you feel about your vehicle. Knowing that your vehicle looks as good on the outside as it is on the inside can give you the feeling of accomplishment and pride.

 

Our hand wash VS automated car wash?

Hand washing your car is better since there is an immediate and  thorough contact with the surface.When you are washing a car by hand, you basically go cleaning panel by panel thoroughly. This process allows us to inspect and  inspection ensures that each and every part and component is cleaned thoroughly, giving your vehicle that ‘I just got washed’ sparkle.

Many times there are dirty cars that come in the car wash and leave their dirt behind on the brush or cloth that will scrub your car next. This causes further damage to your car paint. If you care about how your car looks, we would recommend washing it yourself to avoid these minor dings that add up. 

They are an essential part of everyday life and even reflect your personality and interests

If you like to protect your car do it by hand since it allows, you will likely prefer hand-washing. If you’re in a rush and don’t have a lot of time to spare, a car wash makes the most sense. 

 

Do we steam car seats?

We do steam clean car seats and we mainly recommend to do so when the residues on them are mainly solid and dry. It helps to sterilize and sanitize them. Especially it prevents to spread bacteria in the car after one of the little ones is sick with the flu. On the other hand, for those cases when you have heavy kids grime, stains or liquid spills we always recommend to remove all of the covers form the car seat and them at home since nothing will do a better job than laundry machine when they have.

 

Do we shampoo carpets?

We do not apply shampoo or regular detergent or soap to the interior of your car. We have selected the most effective, odorless and hypoallergenic to clean the entire interior of your car. In 6 years of business we have never had complaints for: allergic reactions towards the products we use:  scented products bad odors

 

Is my car going to be wet/damp after a detailing package?

Because “dry” vapor steam uses a small amount of water to produce big, powerful, sanitizing effects in most cases you will be leave our shops with a completely dry car. We always suggest to drive with the heat on blowing on the consoles and carpets as it will help to dry out any moisture left in the interior. Cracking the windows open is also recommended.

 

What are the advantages of the spray wax?

The spray wax allows us to give your car a great shiny finish and to add protection to the clear coat. It also creates a hydrophobic layer that repels the dirt therefore it helps your car to stay clean for a longer period of time. The spray wax contains the same ingredients as a regular wax but the great advantage of this format is that it reduces dramatically the time of the application which ultimately reduces the cost of the service.

 

What is the advantage of using steam in the interior of my car?

It is well known that hot water is the most effective agent to remove stain from upholstery carpets and leather, especially when it is caused by food., the Optima Steamer can be used on interiors, too, and can replace tons of the expensive and toxic chemicals you’ve been using.

Steam the most effective and efficient version of this procedure. It also allows us to sterilize and sanitize during the interior of your car.

 

Can't drop off car before business hours?

We are committed to be convenient to our customers. In case you need to drop off your car in the morning before hour business hours, don’t worry! we have drop-off boxes in all of our locations. You simply have to call us to book an appointment and we will explain how to use the drop-box system. It is very easy!  

 

Disclaimer: Eco Car Café claims no liability for theft nor any damage (scratches, burns) caused on vehicles that were left before/after hours at any of our locations.

We have a pick up box for when one of our customer cannot get to our shop before closing hours. It is very simple, you prepay the service (pay over the phone) and we give you a code which you will

Can't pick up car before closing hours?

We are committed to be convenient to our customers. In case you cannot make it on time cannot get to our shop before closing hours you can use our Pick-up box system. It is very simple, you call us to let us know that you are not going to make it (or book your appointment over the phone establishing that you will be using the pick-up box  system). It is very simple: prepay the service (pay over the phone) and we give you a code which you will use to open the pick up box and get your car keys at your convenience.

 

Disclaimer: Eco Car Café claims no liability for theft nor any damage (scratches, burns) caused on vehicles that were left before/after hours at any of our locations.